|
Holiday Information
Booking Terms
 |
Here are our full booking terms. Please read these carefully, as they will form the basis of your contract with us. *Weekly Bookings
Summer weekly bookings, from April until the beginning of November, are from 4.00 pm on Friday until 10.00 am on the following Friday and are for a minimum of seven nights. Winter weekly bookings are the same times. Short Breaks
Winter weekend three-night short breaks are from Friday at 4.00 pm until Monday at 10.00 am. Winter mid-week four-night breaks are from Monday 4.00 pm until Friday at 10.00 am. Making a Booking
Our prices and availability can be viewed on-line and bookings can be made on-line, with payment made thereafter by cheque (but BACS is preferred). Your booking will be held provisionally for four days to allow time for your payment to be received. All bookings are subject to final confirmation by us. It is the client's responsibility to get to Pepperclose Cottage for the booking, whatever weather conditions prevail. Deposit and Payment
A deposit of 25 % of the rent must be made after booking. A confirmation will be sent once this is received. The balance shall be payable six weeks before the arrival date. If you book less than six weeks before the arrival date, the full price is payable immediately. Receipt of any deposit shall not constitute acceptance of any booking until confirmation has been sent. All payments, unless otherwise specified, shall be made by BACS to Jill Hodgson and I will provide you with the bank details after receiving your booking. We can also accept payment by banker's draft. Pets
Pets are not accepted in the cottage. Smoking
The cottage is a non-smoking property. Your Party
Only those guests listed on the booking form may stay in the cottage. Electric Vehicle Charging
Your use of the property does not entitle you to charge an electric vehicle or appliance other than personal electronic devices. This could invalidate our insurance as the EV sockets have special wiring regulations which a household plug does not have. The nearest EV charging point to the cottage is in the main public car park in the village by the road up to the castle. Housekeeping
The cottage must be left in a clean and tidy condition with dustbins emptied and dishwashing completed. Please also ensure that ovens and barbecues are clean and free from grease. Please return any furniture or other items that you have moved back to where they were at arrival. In the event of the cottage being damaged by the guest or left in an unacceptable condition, we reserve the right to levy a charge to recover extra costs incurred. Candles and tealights
Please note that due to new Fire Regulations we are not allowed to provide candles or tealights in the cottage and the use of them is prohibited unless they are battery powered. Cancellation
If you cancel your holiday for any reason, you must inform us as soon as possible and confirm your cancellation in writing. We will then endeavour to re-let your holiday. If we are successful in re-letting your holiday for the entire period booked originally, we shall refund all monies paid (whether deposit or otherwise) less an administration fee of £50.00. If we are unsuccessful in re-letting your holiday, all monies paid shall be forfeited and any outstanding balances will still be payable on the due date. It is the client's responsibility to get to Pepperclose Cottage for the booking, whatever weather conditions prevail. We strongly recommend that you obtain appropriate holiday cancellation insurance. |
0191 285 7699 / 07846 226631
